
LIMITED LIFETIME WARRANTY
At the company’s discretion, GROHE will repair or replace any part or finish that proves to be defective in material and/or workmanship under normal installation, use and service. Please note: warranties do not cover normal “wear and tear.”
GROHE provides the following warranties on its products to the original purchaser installed in a residential application. This warranty is effective for all products sold after July 1, 2020.
View Full WarrantyFor products sold prior to July 1, 2020, click here.
GROHE products are engineered for a lifetime of performance. Register your product to activate your Limited Lifetime Warranty and join the GROHE community of homeowners who value precision, durability, and world-class design.
Register WarrantyNEED TO FILE A WARRANTY CLAIM?
If you believe that you have a warranty claim, contact AS America, Inc., either through an authorized GROHE dealer or re-seller, filling out our Contact Us form or by writing:
In the United States
AS America, Inc.
865 Centennial Avenue
Piscataway, NJ 08854
Attn: Director of Consumer Affairs
Please be sure to provide all pertinent information regarding your claim, including your sales receipt, a complete description of the problem, the product, model number, color, finish, purchase date, installation date, and from whom the product was purchased.
For other information, or to obtain the name and address of the service and repair facility nearest you, call (800) 444-7643 in the United States.
Please allow 7 to 14 business days for warranty processing.
Start a ClaimAS America, Inc. is committed to customer satisfaction, and we will honor all applicable express warranty terms and conditions provided with the product.
GROHE SENSE AND SENSE GUARD WARRANTY
For GROHE Sense and Sense Guard warranty information, click the link below.
CARE AND CLEANING TIPS:
Do:
Clean the fixture with a little soap and a damp cloth then simply rinse off and wipe dry. You can prevent lime scale by drying the fitting after each use.
Don't:
Do not use abrasive sponges or scouring agents for cleaning.
We also advise against the use of solvents or acidic cleaners, lime scale removers, household vinegar and cleaning agents containing acetic acid.